Refund Policy

Dr. Narayan Path Labs does not offer refunds for pathology tests conducted through our website or services. We encourage patients to speak with our healthcare experts before booking tests to ensure that the tests are necessary and appropriate for their medical condition.

Expert Consultation:
Dr. Narayan Path Labs provides access to healthcare experts who can answer the patient's questions and provide guidance on test selection and interpretation. We encourage patients to consult with our experts before booking tests, and to provide accurate and complete medical information to help us provide the best advice.

Test Cancellation:
Dr. Narayan Path Labs may cancel a test if it is deemed medically inappropriate or if the patient's account is in arrears. We will notify the patient of the cancellation and provide an explanation of the reasons for the cancellation.

Test Rescheduling:
Dr. Narayan Path Labs may reschedule a test if unforeseen circumstances arise, such as equipment failure, staffing shortages, or inclement weather. We will make every effort to notify the patient of the rescheduling and to accommodate their schedule.

Test Result Interpretation:
Dr. Narayan Path Labs provides test results in a clear and understandable format, and we encourage patients to consult with our healthcare experts for interpretation and guidance. We will make every effort to provide accurate and reliable test results, but we cannot guarantee the accuracy or reliability of the results due to various factors such as sample quality, sample preparation, and testing procedures.

If you have any questions or concerns about our refund policy, please contact us at [email protected].